All shipping is determined by the weight of your order and your preference of shipping services.  Rates are determined in real time upon checkout.  All items are shipped from our headquarters in Sun City West and turnaround time is 2-4 days on in-stock items.

Return Policy

Please notify us by phone within 48 hours if you are experiencing any problems with your order. No credit will be issued unless you are given a return authorization. There is a 15% restocking fee on all returns. Food, tea & personal items such as lotions, cannot be returned for resale.

Returns should be sent to:

A SPOT OF TEA
PO Box 5634
Sun City West, AZ 85376

Please be sure to repack the merchandise in a similar manner to the packaging it arrived in, for safe delivery. Returns need to be returned in re-sellable condition and with a copy of the order invoice.

If you receive a product obviously damaged in transit by the carrier, your claim can be processed faster by calling our office at (623) 214-6294.

Retain the outer carton and all packing materials. Gift items that are returned will be refunded to buyer's credit card.

For your protection, please use insured shipping. Return shipping charges are not refundable and there is also a 15% restocking fee unless the return is a result of our error or the product is defective.

All returns and exchanges must be performed within 30 days of purchase.

Food, teas and personal items such as lotions and soaps, cannot be returned for resale.